Global Co-creation Development
Business Background
Background of the business
Since its founding, the founding members of our company have accumulated experience in offshore development for the Japanese market. However, through this journey, we have identified various issues in the traditional offshore business model.
Development and Management Capabilities
- There is a noticeable lack of management capability and technical expertise.
- Awareness of quality assurance tends to be low, and understanding of individual roles remains insufficient.
Mindset
- A strong “worker” mindset persists, leading to a passive, instruction-dependent approach to tasks.
- There is a lack of ownership and accountability toward one’s work.
Project-Related Knowledge
- Understanding of the client’s industry and project objectives is often limited.
- This results in difficulty aligning deliverables with the client’s true business goals.
Communication
- Language barriers create multi-layered communication challenges.
- Local staff often lack the ability to effectively convey information and intentions to clients.
Process
- Complex management processes lead to a lack of transparency in operations.
- Differences in role perception make progress management difficult and inefficient.
To maximize our capabilities, create greater added value, and contribute to our clients and society, we made the decision to establish a new offshore business model.
The first step was to understand the project process.
To achieve this, we developed our own nursery management software, SanAn kids, and launched it as a SaaS (Software as a Service) product, expanding into the market. This allowed us to enhance our capabilities and build confidence. At the same time, through various trials and errors, we gained valuable experience, reinforcing our belief that we could help solve our clients' business challenges in the future.
With this foundation, we have taken the next step toward a new business model.
In 2023, leveraging our accumulated experience and expertise, we launched the Offshore Accompaniment Development model — a model specialized in startups, business improvement, and new business creation — and positioned it as our core competence.
We aim to go beyond the conventional role of a “mere worker” in offshore development, working with a strong sense of ownership to shift “from empathy to co-creation,” walking together with our clients toward business success and delivering even greater added value.
Offshore Accompanying Development Service
What’s Offshore Accompanying Development Service?
From sharing goals to achieving them "From Empathy to Co-Creation."
For startups aiming for business growth and enterprises seeking to implement digital transformation (DX) to enhance efficiency or launch new ventures, we provide Offshore Co-Creation Development Services as a trusted IT strategy partner.
In today’s rapidly changing business environment, we leverage data and digital technologies to comprehensively support our clients in achieving business growth and transforming their organizations and business models.
The defining characteristic of our Offshore Co-Creation Development service is our long-term commitment to working side by side with clients - from sharing goals to achieving them - providing continuous support throughout the entire system development process.
To make this possible, we believe it is essential to transform the conventional offshore mindset, shifting from a task-based approach to a truly collaborative partnership built on shared purpose and mutual trust.
A Completely Opposite Approach to Traditional Offshore Development
Our offshore co-development service places the highest importance on the mindset of “From empathy to co-creation.” On top of that, we strengthen project-related knowledge, communication, abilities & skills, and processes. This represents a completely different approach from traditional offshore development services.
From “Labor-Intensive” to “Knowledge-Intensive”
By reinforcing the “Mindset” and sharing our clients' goals, we enhance our employees' sense of fulfillment, motivation, and proactiveness. As a result, our teams actively acquire industry knowledge, explore necessary skills and information, and overcome various challenges.
Through this transformation “Labor-Intensive” to “Knowledge-Intensive” our developers evolve from task executors to problem-solving creators, becoming true IT partners who walk the path to success alongside our clients.
Development course
We provide three service models to meet the diverse needs of our clients.
Compared to traditional offshore development, our Global Co-Creation Development service offers the following key differences. Through our service, we not only help reduce workload and address labor shortages but also bring strategic business growth and global market expansion to your projects. This enables the achievement of results that exceed expectations.
SanAn’s Strengths
SanAn’s greatest strength is its “People”. Our Organization, Experience, and Technology work together to support our Global Co-Creation Development model.
People
By leveraging our extensive co-creation development experience and customizable modules from original products, we deliver fast and efficient system development tailored to diverse business needs.
Analytics & Reporting
AI-Powered Recommendations
Booking & Reservation Management
Booking & Reservation Management
CRM
User Management
AI & Data Management
Task Management
Communication
Payment & Billing Management
We develop our own products, such as SanAn kids and Kids Navi, and expand them through ODM and OEM.
We thoroughly instill a company-wide mindset of "From Empathy to Co-Creation"
We foster cross-functional communication beyond organizational boundaries, forming flexible teams that quickly adapt to client needs.
We collaborate with Vietnamese universities to expand our partner network, ensuring a stable supply of highly skilled talent.
Excellent Resource Pool
100+ Selected Engineers
3+ Partnerships with Top Universities in Vietnam
10+ UI/UX and Development Partners
We leverage cutting-edge data and AI technologies, combined with our custom DevOps tools and modular development approach, to achieve rapid system development.
Programming Languages
The SanAn development team actively adopts and applies new programming languages, maintaining a flexible structure capable of handling multiple development environments and technologies.
Quality Management
To ensure high-quality products and services, we have established a robust quality assurance system and continuously improve our development processes through PDCA cycles.
Quality Assurance
・ We guarantee the quality of the products and services we create to enhance customer satisfaction.
・ We improve our quality policies, management goals, and Quality Management System (QMS) through continuous quality assurance activities.
| Activity Type | Target / Scope | Timing / Frequency | |
|---|---|---|---|
|
Internal
(In-House Activities)
|
Monitoring, Measurement, Analysis, and Evaluation of the Quality Management System | Policy / Objectives / Project / Company-Wide | Regular |
| Improvement of the Quality Management System | Company-Wide QMS | Regular / As Needed | |
| Quality Management Implementation Guidance | Project / Company-Wide | As Needed | |
| ISO 9001 Basic Training | New Employees | Upon Joining | |
| ISO 9001 Management Review | Executive Management | Once per Year | |
| ISO 9001 Internal Audit | Company-Wide | Twice per Year | |
|
External
(Third-Party Evaluation)
|
ISO 9001 External Audit | ISO Certification Body → SanAn | Once per Year |
| CMMI Appraisal | SEI → SanAn | Once Every 3 Years | |
Process Improvement
・ We establish standardized development processes and set process models.
・ We accumulate actual performance data based on our plans.
・ We analyze performance data, conduct management evaluations and audits.
・ We refine and implement improved processes.
